Terms of service
Effective 6 November 2026.
These terms cover your use of DirectoryLens (directorylens.com), a search analytics service for directory websites, provided by AuthorityWorX ("we", "us"). By signing in or using DirectoryLens you agree to them. If you use DirectoryLens for a company, you agree for that company and confirm you can.
The service
DirectoryLens reads data you choose to connect (Google Search Console, and optionally Google Analytics and Bing Webmaster Tools) and turns it into reports, alerts and shareable listing reports for your directory sites. Its access to those accounts is read-only. How we handle that data is described in the privacy policy, which is part of these terms.
Your account and workspace
- You sign in with a Google or GitHub account. Keep that account secure: anything done through it in DirectoryLens is treated as done by you.
- A workspace's owner controls who is in it and what role they have. Owners and admins can add sites, change settings and share reports. Members and viewers can see the workspace's reports.
- Only connect accounts and sites you are allowed to access, and only invite people who should see that data.
Plans and billing
- Paid plans are billed monthly in advance through Stripe, at the prices on the pricing page when you subscribe. If a plan includes a free trial, you are billed when the trial ends unless you cancel before then.
- Owners can change plans or cancel at any time from Billing in their workspace. A cancelled plan stays active until the end of the period already paid for. We don't give refunds for partial months, except where the law requires it.
- If a payment fails, Stripe retries it. If it still fails, the plan's limits stop applying and the workspace may lose access to features until the plan is renewed. Your data is kept.
- We may change prices. We will tell workspace owners at least 30 days before a change takes effect on an existing subscription.
- Market data add-on. The add-on is billed monthly per site, as its own Stripe subscription, at the price shown when you turn it on. Each site gets a monthly allowance (shown in Site settings), and requests stop when it is used up until the next calendar month; it is never billed beyond the add-on price. Turning it off for a site lowers the next bill with a prorated credit.
- Your own DataForSEO account. If you connect your own DataForSEO key instead, DataForSEO bills you directly under its terms, and you are responsible for that spending. DirectoryLens stops making requests for a site once it reaches the monthly budget you set.
Acceptable use
Don't use DirectoryLens to:
- access data or accounts you aren't authorized to access, or try to get around workspace separation or usage limits;
- overload, probe or attack the service, or scrape it with automated tools;
- resell or provide DirectoryLens itself to others as a service, except sharing reports with your own clients and listed businesses as the product allows;
- send listing-owner reports to people who haven't agreed to receive email from you, or break any law, including spam and privacy laws.
Your data
- Your data stays yours. You give us permission to store and process it only to run DirectoryLens for you, as the privacy policy describes.
- You are responsible for the data you enter (listings, owner email addresses, notes) and for having the right to use it.
- You can delete a site's data, or your whole account, from your workspace at any time. Deletion is permanent.
Third-party services
DirectoryLens depends on Google, Microsoft (Bing), Stripe, DataForSEO and other providers. Your use of their accounts is governed by their own terms. If a provider changes or limits its data or API, a DirectoryLens feature may change or stop working.
Reports and estimates
Many figures in DirectoryLens are estimates: index rates are sampled, Search Console data is delayed and partly anonymized, and contact clicks depend on your site's tracking. Every report explains how it is calculated. Use them as guidance, not as guarantees, including when you quote them to businesses or advertisers.
Availability and changes
We work to keep DirectoryLens running and your data safe, but we don't promise uninterrupted service. We may add, change or remove features. If we remove a feature that is central to a paid plan, we will tell owners in advance.
Ending your use
- You can stop using DirectoryLens at any time: cancel any paid plan, then delete your sites or your account from your workspace.
- We may suspend or close an account that breaks these terms, puts the service or other users at risk, or doesn't pay. Unless the problem is serious or the law prevents it, we will tell you first and give you a chance to fix it or export your data.
Disclaimers and liability
- DirectoryLens is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose and accuracy of data.
- To the extent the law allows, we are not liable for indirect, incidental or consequential losses, such as lost profits, revenue or data, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.
- Nothing in these terms limits liability that can't be limited by law.
Governing law
These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute about these terms or DirectoryLens will be decided by the state or federal courts located in California, and you and we agree to their jurisdiction. Before filing a claim, please contact us so we can try to resolve it informally.
Changes to these terms
If we change these terms we will update the date above and tell workspace owners about material changes before they take effect. Using DirectoryLens after a change takes effect means you accept it.
Contact
Questions about these terms: privacy@directorylens.com.